Spectrum Internet Assist: A High-Speed Network for Low-Income Households
Everything You Need to Know about Spectrum Internet Assist
When it comes to choosing an internet connection, everyone looks for a service provider who is offering a reliable high-speed internet connection at a low cost. While there are people who can easily pay more than $50 to enjoy an uninterrupted internet connection, there are those too who can’t afford to pay even $30. Spectrum Internet plans cater to people of all income categories. Those belonging to low-income households can check if they qualify for Spectrum’s Internet Assist (SIA) plan.
Am I Eligible for the SIA Plan?
To find out if you are eligible for Spectrum’s Internet Assist plan, you must know what a low-income household actually means.
A low-income household is defined as a house where the combined income of all working members is below the poverty line. The residents of this household, therefore, depend on subsidies given by the US government to help them get by.
To become eligible for the SIA plan, at least one member of your house must be receiving one of the following governmental grants:
- The National School Lunch Program (NSLP)
This program partially or fully compensates for each meal that is provided in a private, public, or non-profit school or at a childcare organization.
- The NSLP’s Community Eligibility Provision (CEP)
It is a substitute meal option for schools with high-poverty students’ ratio and is located in the low-income districts of the US.
- Supplemental Security Income
This income program is only for applicants who are 65 years of age. It supports the elderly, disabled, and blind people of a community with cash that they can use for their basic needs.
On the other hand, people who benefit from one of the following are not eligible for Spectrum’s Internet Assist (SIA) Plan.
- SSR-Social Security Retirement
- SB-Survivor Benefits
- SSD-Social Security Disability
- SSDI-Social Security Disability Insurance
You are also rendered ineligible if you became a subscriber of services offered by Bright House Network, TWC, or Charter Communications in the past 30 days, or if you have any unpaid debt to any of these service providers.
What Does Spectrum’s Internet Assist Cost?
Once it is established that you are eligible for Spectrum’s Internet Assist plan, you can subscribe to it by paying $14.99 every month. The best thing is that this cost includes all the wonderful features described below. These features remain unchanged for as long as you continue the subscription. What’s more, is that even the self-installation kit is free of cost.
What Features Does It Offer?
Since we are living in a global village, everyone needs a stable high-speed internet connection to perform various tasks such as sending emails, submitting assignments, staying informed, or getting their favorite entertainment. Low-income households often can’t afford to do any of these. Spectrum’s Internet Assist (SIA) plan offers the following features at a very affordable rate for those who qualify for it.
#1. A High-Speed Internet Connection
Spectrum’s Internet Assist offers download speeds of up to 30Mbps. These speeds are more than enough for anyone who wants to surf the internet, send emails, make conference calls using video, play online games, stream 4K content, and so on.
#2. Zero Data Caps
Subscribers of SIA would be able to enjoy unlimited bandwidth with no data caps every month. This means unlimited internet data, no restrictions, and zero additional charges.
#3. No Lon-term Contracts
If you qualify for the SIA, you will not need to sign any long-term contracts to enjoy its services. Instead, you can get Spectrum’s services on a month to month basis.
#4. An Absolutely Free Modem
Another good news is that you get an absolutely free modem. This modem fully supports DOCSIS 3.1 technology. Meaning this modem will deliver high-speed internet using fiber-optic efficiency.
#5. A Free of Cost Security Suite
The cherry on top is that you get a completely free security suite. Its automated antivirus, anti-spyware, and anti-malware features allow you to protect your network and system completely.
#6. Optional Add-ons
In case you want to use SIA on the move, you can connect your devices to Spectrum’s in-home Wi-Fi by paying only $5 per month. However, if you want to subscribe to other services such as any of the Spectrum TV packages, you will have to pay additional costs depending upon the package you choose.
How to Apply
Here is a complete guide on how to apply for the SIA plan. Just follow the steps given below.
- Get in touch with Spectrum’s customer service by calling their number.
- When prompted, enter your five-digit zip code.
- Ask them if the Internet Assist plan is being offered in your area of residence.
- If you qualify for this plan, you should have your documentation ready that shows proof that you are availing one of the governmental subsidies (CEP, SSI, or NSLP).
- You can download the application form for this plan from Spectrum’s website. It is available in both the English language and in Spanish.
- Once you have the form, type in the required information.
- Attach all the required documents with your filled form and either send it via mail or as an email to the following addresses.
In the case of Email:
Send the attachments as DOCX., PDF, JPEG, or PNG to MAILFORSIA@charter.com
In the case of Mail: Send all documents along with the filled application form to ‘Spectrum Internet Assist Program – OCS, 4145 S. Falkenburg Road, Riverview, Florida 33578’.